A manager's job is varied and complex. A manager needs certain skills to perform the duties and activities associated with his/ her job. The three essential skills or competencies a manager should possess are: human, technical and conceptual. Of course, the relative importance of these skills varies according to the manager's level within the organization.
Human skills refer to the ability to work well with other people, individually as well as in a group.
This skill is crucial and is important at the top levels of management as it is at the lower levels, since managers deal directly with people. Managers with good human skills - skills to communicate, motivate, lead and inspire - can get the best out of their people.
Therefore, communication is intricately linked to managerial performance. Almost everything a manager does involves communication. He/ she cannot make a decision without adequate information, and to obtain this information he/ she needs to communicate. Once a decision is made, it needs to be communicated. The finest plan, the best idea, or the most creative suggestion cannot take shape without communication.
Benefits Of Effective Communication:
Human skills refer to the ability to work well with other people, individually as well as in a group.
This skill is crucial and is important at the top levels of management as it is at the lower levels, since managers deal directly with people. Managers with good human skills - skills to communicate, motivate, lead and inspire - can get the best out of their people.
Therefore, communication is intricately linked to managerial performance. Almost everything a manager does involves communication. He/ she cannot make a decision without adequate information, and to obtain this information he/ she needs to communicate. Once a decision is made, it needs to be communicated. The finest plan, the best idea, or the most creative suggestion cannot take shape without communication.
Benefits Of Effective Communication:
- Increased productivity
- Stronger decision-making
- Quicker problem-solving
- Healthier business relationships
- Improved customer relations
- Increased awareness among employees
- Lesser misunderstanding
- Better quality of documents
- Enhanced professional image
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